We use NZ Courier Post for all of our deliveries and all orders received by midday are processed that day. Please get in touch if you would like to arrange international delivery.
While many deliveries will be overnight, please allow 1-2 working days for delivery to the North Island and 2-3 days for deliveries to the South Island or rural addresses. Stewart Island deliveries may take up to a week depending on courier collection from the Stewart Island Depot.
After ordering you will receive a tracking notification number by email which you can use to track your parcel
We understand that people change their mind :-) All items can be returned within 30 days for a full refund although the cost of the return shipping will be at your expense.
If you receive a faulty item we'll send you a returns envelope and offer a replacement or a refund.